Frequently Asked Questions

Repazoo is a professional Twitter reputation analysis service that uses advanced AI to scan your entire tweet history and identify content that could be problematic for visa applications, university admissions, job opportunities, or other critical life events. We provide a comprehensive report with actionable recommendations to help you present your best self.

Our service is ideal for anyone facing social media screening, including:

• Visa applicants (US, UK, Canada, Australia, Schengen)
• University and graduate school applicants
• Job seekers, especially for senior positions
• Professionals seeking board positions or public roles
• Anyone concerned about their digital reputation

Our AI maintains a 99.7% accuracy rate, trained on millions of real-world cases and continuously refined by immigration attorneys, admissions officers, and HR professionals. We use advanced natural language processing to understand context, sarcasm, and cultural nuances. However, we recommend reviewing flagged content yourself, as interpretation can vary by reviewer.

Most analyses are completed within 2-24 hours, depending on the size of your Twitter history. Accounts with fewer than 10,000 tweets typically process in 2-6 hours. Rush processing (within 2 hours) is available on Business and Enterprise plans.

Each Twitter account requires a separate analysis. We recommend analyzing all accounts associated with your name or identity, as background checks may discover multiple accounts. Multi-account discounts are available on Business and Enterprise plans.

Our AI performs multi-dimensional analysis including:

• Sentiment Analysis: Identifies negative, controversial, or extreme language
• Context Understanding: Evaluates tweets in context, detecting sarcasm and humor
• Topic Classification: Flags sensitive topics (politics, religion, substance use, etc.)
• Risk Scoring: Assigns risk levels based on content severity and relevance
• Pattern Detection: Identifies behavioral patterns that may raise concerns

We collect only what's necessary for analysis:

• Your public tweets and retweets
• Tweet metadata (timestamps, engagement metrics)
• Your Twitter profile information
• Basic account information for authentication

We never access your direct messages, followers list, or private information. All data is encrypted in transit and at rest, and permanently deleted within 30 days of analysis completion.

Absolutely not. We request read-only access to your Twitter account. We cannot post, delete, like, or perform any actions on your behalf. You maintain complete control of your account at all times.

Yes. You can revoke Repazoo's access at any time through your Twitter account settings under "Apps and sessions." We automatically disconnect after analysis is complete, but you can manually revoke access immediately if desired.

Yes. Enterprise customers can access our REST API for bulk analysis, integration with existing HR systems, or custom workflows. Contact enterprise@repazoo.com for API documentation and pricing.

Yes. We use bank-level security including:

• 256-bit AES encryption for data at rest
• TLS 1.3 encryption for data in transit
• SOC 2 Type II certified infrastructure
• ISO 27001 information security management
• Regular third-party security audits
• Zero-knowledge architecture where possible

We temporarily store your tweets during analysis (typically 24-48 hours), then permanently delete them within 30 days. Only your report and anonymized statistics are retained. You can request immediate data deletion at any time via your account dashboard.

Yes. We are fully GDPR compliant and respect all EU data protection rights including:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing

Contact our Data Protection Officer at privacy@repazoo.com to exercise your rights.

Only you have access to your report by default. We never share your data with third parties without explicit consent. You can generate shareable links with customizable permissions and expiration dates if you need to share your report with visa officers, admissions committees, or employers.

Twitter will see that you authorized a third-party application (Repazoo) to access your account data, similar to any other Twitter app. This is standard OAuth 2.0 authorization and doesn't raise any flags. The authorization appears in your Twitter settings under "Apps and sessions."

We offer a 30-day money-back guarantee. If you're not satisfied with your report for any reason, contact support within 30 days for a full refund. Once your tweet analysis begins, we cannot offer refunds for change of mind, but we'll work with you to address any concerns about report quality or accuracy.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and bank transfers for enterprise customers. All payments are processed securely through Stripe, our PCI DSS compliant payment processor. We do not store your payment information.

Yes. Students with a valid .edu email address receive 20% off their first analysis. We also offer group discounts for university admissions counselors and education consultants. Contact sales@repazoo.com for details.

Enterprise pricing is customized based on volume, features, and support requirements. Typical enterprise packages include bulk analysis credits, API access, dedicated account management, custom reporting, and SLA guarantees. Contact enterprise@repazoo.com for a custom quote.

Yes. You'll receive an email receipt immediately after purchase, and can download invoices from your account dashboard at any time. Enterprise customers can set up automatic invoicing with custom billing details.

No service can guarantee visa approval, as decisions depend on many factors beyond social media. However, our analysis helps you identify and address potential red flags before your interview, significantly improving your chances. Many immigration attorneys recommend our service to their clients as part of comprehensive visa preparation.

Yes. A 2023 Kaplan Test Prep survey found that 68% of college admissions officers visit applicants' social media profiles, and 42% say they've found content that negatively impacted an application. Top-tier universities and graduate programs are particularly thorough in their background research.

All of them. Background checks typically review your entire Twitter history, regardless of how old tweets are. Many people are surprised by problematic content from years ago that they've completely forgotten. Our analysis scans your complete history, including tweets from when you first created your account.

Not necessarily. A completely absent social media presence can raise different concerns, especially for younger applicants. Selective cleanup is usually more effective than complete deletion. Our report helps you decide what to delete, what to keep private, and what demonstrates positive qualities. A curated, professional social media presence is often better than no presence at all.

Yes. In most jurisdictions, employers can review public social media profiles as part of background screening. Some states have restrictions on requesting private social media access, but public posts are generally fair game. Many companies use third-party screening services that systematically review candidates' online presence.