24/7 support for all your Repazoo needs
Step-by-step guide to setting up your Repazoo account and connecting your Twitter profile.
How to safely grant read-only access to your Twitter account and what permissions we request.
Learn how to initiate your reputation analysis and what to expect during the processing period.
Comprehensive guide to interpreting risk scores, flagged content, and recommendations.
How to export your report as PDF and create secure shareable links with custom permissions.
Instructions for requesting immediate data deletion and verifying removal from our systems.
Problem: Error message when trying to connect Twitter account.
Solution:
Problem: Your analysis has been processing for over 24 hours.
Solution:
Problem: Report page shows an error or won't load.
Solution:
Problem: Payment declined or not processing.
Solution:
Problem: Report contains tweets that aren't yours or missing content.
Solution:
Problem: Unable to disconnect Repazoo from Twitter account.
Solution:
Submit a support ticket and our team will get back to you within 4 hours.